ComEasy
A mobile App for ensuring quality service in patrol, inspection and incident handling fulfilment.
Applications:
– Scheduled patrol and inspection
– Incident reporting and handling with real-time communication technology
– Workflow case assignment and status tracking
– Attendance with GPS and photo record
– Management dashboards for KPIs data visualization and analytics
Benefits:
– Improve customer service quality – responsiveness and precision
– Increase productivity with mobile device & multi-media records
– Efficient patrol scheduling and monitoring
– Quick and accurate assignment of tasks
– Proactive SLA monitoring to avoid potential problems